Technical Support & Maintenance

We offer Technical Support and Customization Maintenance services associated to the Epicor Enterprise solution, regardless of who implemented the product and/or developed the customizations.

The objectives of these services are to:

Act as a 2nd line of support to end users by providing assistance to our customer’s internal IT Help Desk personnel in the resolution of any technical or functional issue associated with Epicor's product

Provide assistance in the implementation of any new Service Pack and/or software upgrade released by Epicor that brings potential benefit to our customer' s operations.

Support and maintain any of the Epicor related customizations currently implemented.